A very professional and warm team of experts that genuinely care about your IT needs.
Viditeck have been customers of Clearwave for a few years, and they have helped us with all aspects of our IT, from basic desktop support, to the configuration and security elements of our Cloud solutions.
We would highly recommend the team at Clearwave - brilliant!!
Tracey Wright CEO
Clearwave Enterprise Solutions as the name suggests provided us with a clear and precise solution when we were having serious IT issues. From our initial concept meetings through to the finished installed cloud based solution Clearwave provided a structured, professional and cost effective IT solution for our growing company, that will evolve and expand in line with our business. Providing an all encompassing safe and secure backup system was critical to the project and Clearwave delivered. They are a dependable IT solutions provider.
A fantastic business has great systems. We know a lot about dentistry but dabbled with our IT systems. It was an element of the business we felt needed improvement.
Our practice is famous for the first-class service it provides and we were looking for an IT company that would provide the same to us as a customer.
We appointed the services of Clearwave Enterprise Solutions in 2012 to take care of all our IT systems.
The reason we chose this company is because they give 110% to each and every request we have ever made and they treat us like we are the only client they have on their system. The whole team is proactive, helpful and patient.
When your practice is busy the front desk rely on their computers, diaries and communication systems, however, if problems arise this has a huge effect on the business as a whole and can be extremely stressful for the staff.
We no longer have to worry, we phone Clearwave and they get our IT systems back to normal in minutes. It’s like having your own personal IT assistant to hand.
As a solicitor I have been delighted with the benefits ‘Office 365’ has brought to my business. Although I admit to being a little sceptical when my Hosted Services provider first suggested I purchase the software in hindsight it’s been one of the best investments I’ve made since setting up business.
As ‘Office 365’ works directly with ‘Outlook, Word, Excel and Power Point’ the system felt familiar from the start and I was easily able to create all the Client Accounts I needed. The software does’ what it says on the tin’ and has given me reliability, excellent performance and availability.
Confidentiality in legal services is paramount and fact that my emails, documents and networks are continuously scanned and backed up 24 hours a day, 7 days a week was a real assurance when investing in the system. I also appreciate that the system is scalable and as my business grows ‘Office 365’ will grow with it.
I use Exchange online for accessing my emails, calendar and contacts whenever and wherever I need to; at home, in the office or on my phone.
It is essential for me to be able to access my documents when I’m away from the office and because this system is Cloud based it offers me that facility. I can conduct online meetings with colleagues and clients with video sharing if needed, and electronically view and edit documents whist on the go.
It offers premium anti-spam and anti-virus protection and you can even create a professionally looking website using this system.
Now I’ve got ‘Office 365’ I don’t need to be in the office 365.
Matthew Morton, Solicitor
We are a local independent charity established in 2002.Our objective is to be an innovative youth centre and community hub for the youth of Thirsk and surrounding area. Since moving to our new base behind St. James’ Green Methodist Church our organisation has expanded faster than our expectations and in early 2012 we realised our rather antiquated email system together with our inability to share data amongst the increasing numbers of staff members was no longer dependable or adequate. It was at this point we approached Elliott Chandler at Clearwave Enterprise Solutions Ltd to see if his company could offer advice on the best direction for us to take with our technology problem.
We were most impressed that personnel from Clearwave made several site visits to our centre taking time to understand how our procedures and operations worked before suggesting a ‘fix’. They made suggestions on how we might better improve our processes and, in perfectly easy to understand terms, they explained how technology could help us. They gave us several alternatives to solve our issues and there was absolutely no pressure to buy anything from them at any time. Eventually we settled on a Managed IT Service from Clearwave to take care of our antivirus and web filtering. In addition we purchased some hardware and implemented Office 365, which has vastly improved the functionality of our email system and enabled us to share data quickly and reliably using Sharepoint. As our organisation continues to grow we will easily be able to add users to our system making our IT system Efficient and scaleable.
We are delighted with the end result and cannot speak highly enough of Elliott and his team of courteous, well mannered technicians who have made our job of helping others so much easier. We would recommend Clearwave to any company looking for solutions to their IT and business process problems.
I first met Elliott when he answered an SOS that I posted on 'Linked In' for help correcting a program on my laptop. I am not IT and IT error messages mean nothing to me and so trying to run my business and having to cope with computer problems is frustrating.
Fortunately, on this particular occasion Elliott responded to my plight. He fixed my problem without delay and without any cost…most unusual in this day and age. I found Elliott's passion and willingness to help most refreshing. He was more interested in finding a solution and helping me get back to work rather than making money. This radiates confidence, means that I'm likely to call back and recommend him to others. I had previously tried a couple of IT experts in the past to get me out of trouble but they predominantly wanted to sell me an expensive solution without listening. Clearwave listen to your problem, suggest solutions at different prices, and don't fret when you constantly move the goalposts.
Since my initial encounter with Elliott I have discussed a more planned approach and signed up to a Managed Service contract with Clearwave. For a reasonable fee they manage all my IT concerns enabling me to concentrate on running my business. They are a genuine IT company keen to work with others and offering excellent value for money. I can thoroughly recommend them.
Michael Ware, Managing Director
“I run small accountancy firm based in London and I find very little time to spend on the support functions of my business. This year, I realised a new server was necessary for the expansion of my firm. While buying a new server, I was wondering how I’d spare enough time to set it up properly. I looked around and found Clearwave offering a wide range of IT services. I gained more confidence in them when I found out that they were the certified partner of the company I purchased the server of. So, they were doing what they knew. And they did it swiftly! The team is very professional and cooperative. Mr. Chandler, the Managing Director, was quite friendly and helpful. Overall, it was a nice experience working with them and I would surely turn to them in future for IT-related jobs of my firm. Good job, Elliott!”
BSc (Hons), ACCA, FFA